RETURNS POLICY

We’ll accept returns on orders up to 7 days after you’ve received it.
However, because it’s tat supplies, we can’t take back stuff that has been
used or tampered with in any way. 

This means all supplies need to be in their original packaging - unopened / unused.
No blister packs to be broken / seals opened / etc. 

Customers are responsible for shipping costs for returns.
If it was our fault, we’ll cover it.

If you’re nearby in Fountain Square or in Indianapolis, come into the store and we can help you on the spot.
It’s a flat rate of $15. 
You’ll receive a return label with our address from UPS which you are required to send back within 7 days.

Once the item arrives back with us, we will either mail back the correct item, refund you OR send you a voucher code to use on your next order.

 

If we made a mistake, we’ll sort it out as soon as possible!

If items are damaged / incorrect, we’ll have them collected from you and returned as fast as we can - as long as you’ve contacted us within 7 days of receiving your order.

Please contact creamtattoosupplygmail.com and include your name, order number as well as any images of damaged / incorrect items and we’ll get back to you as soon as possible.

Alternatively, you can call us 317-602-4739 (Tues-Fri, 10-6pm)

 

Once we’ve received your returned package, we’ll take a quick look to make sure everything is cool. If you’ve requested a refund, we’ll either credit the amount back to your original method of payment or send you a voucher code to use on your next order.
The timeframe for refunds will depend on your credit issuer’s policies.